Store Policies

SHIPPING

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Please allow 5-7 days for your order to arrive. You will receive a confirmation email from us detailing your order. Once your order has shipped, you will receive an additional email with your tracking information. With this tracking number you can track your order while it is on its way to you.

If it has been more than 10 days please contact us at info@naofitgang.com

If you have a dropshipping order, shipping can take 2-3 weeks, we will keep you updated weekly.

 

RETURNS
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Our policy lasts 7 days. If 7 days have gone by since the arrival of your order, unfortunately we can’t offer you a refund if you have worn the product.

To be eligible for a return or exchange: you are responsible for paying $8 to return the exchange and $8 to send the new waist trainer (exchange). Your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned. We do not accept products that are considered intimate.

To complete your return, we ask that you email us at info@naofitgang.com

There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain one (1) day of refund approval.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.


Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@naofitgang.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.

Shipping
To return your product, please contact us at info@naofitgang.com. We will provide you with a return address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Cash app $naofitgang

PayPal NAOrganizing@gmail.com 

Zelle nequettaa56@yahoo.com

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

All of our orders are shipped priority. 

 

ALSO for international and national users:

"By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."


Thank you! 

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